Our virtual assistants handle a wide range of financial duties, including insurance verification, clean claims billing, account receivables, fee schedule updates, and more. They can also manage your recall schedule, follow up on treatment plans, and perform other administrative functions.
Frequently Asked Questions
Want to learn more about the administrative and operational services we offer? Here are just a few of the most frequently asked questions we hear at Dental Practice Enhancement.
At Dental Practice Enhancement, our virtual assistants are well-versed in reading and comprehending dental charts, including operative reports and anesthesia records. Each and every employee we hire has a high level of experience to serve your needs. When you choose us, your practice will be in great hands.
The answer to this question depends on the size of your practice and the volume produced. Most of our clients find that one virtual assistant is sufficient for their needs. However, we are equipped to provide multiple assistants when necessary.
Your virtual assistant will be readily available to you at any time during regular office hours. You can reach your assistant via telephone or email at your convenience.
At Dental Practice Enhancement, our virtual assistants send out reports at the end of every week. The report will give you any necessary updates, including progress made and important tasks that were completed.
Our team works with any practice under the dentistry umbrella. In addition to general dentistry offices, we also provide services for oral surgery, periodontal, endodontic, orthodontic, and pedodontic practices.
Absolutely! Not only can we appeal denied or rejected claims, we also verify eligibility, post payments, update fee schedules, submit clean claims, and much more. Our team can handle these tasks so that your staff is freed up for other necessary projects.
Our team of virtual assistants has an eye for detail. With years of experience and knowledge, we have the ability to thoroughly evaluate and verify every claim for both dental and medical insurance.
Dental Practice Enhancement works with a wide variety of practice management platforms, including Dentrix, Eaglesoft, and Open Dental. No matter which software you use, we can help you maximize its performance.
We streamline the setup process to be painless and minimal. Once you complete the initial paperwork and agree to the terms of service, we will then send you a contract to be signed and returned to us.
We keep a credit card on file, which is secured and encrypted. You will be charged on the 1st and the 16th of every month.
Hear What Our Clients Have To Say...
“Tina was a virtual assistant in our office for about 3 years and she was simply phenomenal. All of our staff loved working with her and her eye for detail was great. I have no hesitation in recommending her as a virtual assistant in your office as she will be an invaluable asset to you at any stage of practice you may be.”Dr. Bunmi Adekugbe, DMD, MPHApex Dental, La Porte, Indiana
“I can’t even tell you how honored and blessed we are to have Dental Practice Enhancement partnering with us. We’re super thankful for having DPE on board with us and we’re looking forward to all of our future successes with them.”Ida Sweetwater –TrinhBusiness Manager, My Sweet Smile Dentistry, Fontana, California
“So grateful to have been referred to Dental Practice Enhancement! Tina is AMAZING and has taken so much off my plate! I run a very busy, high end dental practice and I felt like I was constantly playing catch up! After hiring Tina to help with office tasks I was freed up to do more hands on patient interaction and marketing our practice instead of being bogged down by paperwork. Thank you so much Tina!”Samantha F.Office Coordinator