Financial Administrative Training

Financial Administrative Training

Financial Administrative Training

We work tirelessly to train dental teams on how to be more efficient in processing insurance claims as well as other administrative tasks.

Dental billing and bill collection can be a complicated process. If your dental office is struggling because of unpaid balances, our dental office management trainers can help! We can help your team establish routines and policies that ensure patients pay on time. 

Training may include:

1. Establishing A Payment Policy

If you don’t have a clear and established payment policy, your team is most likely making decisions based on their own feelings and intuition which might not align with yours. Create a payment policy on your own or with the help of your dental practice management team and share it in your next team meeting. Your payment system should answer these questions:
  • Do you accept insurance?
  • Do you charge a fee for service?
  • Will you predetermine insurance benefits for accurate estimates?
  • Do you collect upfront payments?
  • Should you offer a discount for upfront or same-day payments?
  • Are patients expected to pay on the same day of service?
  • Should you offer third-party financing or in-house financing?
We’ll type up this plan, pass it out to your team members, and post it in a visible location so everyone is on the same page.

2. Writing Scripts

Do your team members have a difficult time asking patients for their payments? We can create a script for them to go by to make this interaction smooth, comfortable, and effective.

3. Creating A Same-Day Payment Reward System

Patients will feel much better about paying upfront or the same day when they feel like they’re getting a deal. Offer a 5 percent discount for patients who pay on the same day of service. After all, by paying up-front, they’re saving your team members (and you) lots of time and effort.

4. Setting Up Third-Party or In-House Financing

Many patients simply can’t afford to pay for dental care upfront. This leads them to forgo dental care altogether OR leads to you chasing them down for payments. Neither scenario is what anyone wants. Third-party financing like CareCredit® or (short term during active treatment) in-house financing is one of the best things you can offer these patients. They will be able to afford the monthly payments, and you’ll be able to give them the care they need while also getting paid. It’s a win-win for everyone.

5. Hiring A Dental Office Management and Outsourcing Company

If your practice is struggling with dental collections, or if you just want your team to be trained so you can experience faster results, a dental office management company is what you need! At Dental Practice Enhancement, we help train dental teams in bill collection from patients and insurance companies.

We also have virtual administrators who can take over your account receivables altogether. 

Contact Us

Contact Us To Schedule Your Training And Dental Team Building

This year, don’t just plan to survive but to thrive! Invest in dental team bonding to make your practice more profitable, successful, and fun for everyone involved. Contact Dental Practice Enhancement online to learn more or to schedule a coaching session. You can also reach us by calling (833) DPE-FOR-U.

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(833) 373 – 3678 ext.1