A virtual dental administrator is a trained specialist in their area of outsourcing. These individuals use their own equipment and usually work from home. They are traditionally 1099 contractors who…
Of all the challenges that a dentist can face, billing and insurance is one of the most complex. Problems can include reduced or fluctuating collections, an overworked front office team,…
To keep the doors open and plan for growth, a dental office must have reliable cash flow. In large part, cash flow depends on effective dental billing and collections. So…
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Although it’s only June, there’s no time like the present to strategize for the rest of the year. If you need an extra set of eyes on your dental office…
This year, Administrative Professionals' Day falls on Wednesday, April 27th, and is used to celebrate and highlight the importance of assistants, receptionists, and other encompassing administrative support staff. Administrative Professionals'…
All dental teams want the best patients and team members. Patients that follow through with treatment recommendations, give glowing online reviews, and never miss an appointment. Team members that follow…
Quality healthcare outcomes greatly depend on a patient’s compliance with the recommended treatment regimens. Unfortunately, patients sustain significant risks by misunderstanding, overlooking, or disregarding healthcare advice. Extensive research suggests that…
From friendly conversations to phone calls with potential patients, your words matter. That’s why it’s important to choose your words wisely. Dental office scripts allow you to preemptively choose wording…
Overwhelmed by accounts receivable? You’re not alone! If you are burdened by the high amount of accounts receivable (A/R) your practice carries, you may sometimes feel more like a charity…