How to Choose the Right Dental Billing Company

Outsourced dental billing has become the most efficient and productive way to handle all aspects of insurance and patient invoicing. Hiring a dental billing company frees up dental team members to focus on meeting the needs of their patients and carrying out other important tasks.

Many dental practices experience several problems when it comes to in-house billing. These include:

A lack of time
Phone and patient interruptions
A lack of expertise in insurance billing, coding, and claims processing
A lack of motivation

To avoid these issues and the common clerical errors in patient data that are associated with them, it’s important to choose the right dental billing company to take over your accounts.

When searching for a dental billing company, look for these four qualities:

1. Experience

When patients look for a dentist, experience is a priority. This should be the same for dentists when searching for a dental billing company. Ask, “How long has this company been in business?” and, “Were their clients satisfied?” The answers to these questions will assist you in choosing a billing company with years of success in pleasing their clients.

Our founder, Tina Brown, has over 30 years of experience in the dental practice management industry. Her deep understanding of the dynamics of the dental profession has enabled her to build an effective system for assisting dentists with managing their revenue.

2. Honest reviews

Online reviews are often filled with paid “clients” to make a company look better. Be sure to read reviews from dental professionals so you get an honest idea of the quality of service the company offers. The reviews will help you understand how well the billing company works with their clients and how happy their clients are with their decision to outsource their dental billing.

Check out this review from one of our satisfied clients:

“Tina was a virtual assistant in our office for about 3 years and she was simply phenomenal. All of our staff loved working with her and her eye for detail was great. I have no hesitation in recommending her as a virtual assistant in your office as she will be an invaluable asset to you at any stage of practice you may be.”
Dr. Bumni Adekugbe

3. Responsiveness

Speed and availability are two key components in providing quality service. A good billing company will offer quick and reliable service to keep their clients coming back.

Remember, your patients will also be affected by the billing company you choose. Select one that treats their clients the same way you treat your patients.

4. Fair pricing

Many times, it’s more cost-effective to hire a billing company than to have all of your billing done in-office. After all, the goal of the billing company is to maximize your revenue and reduce payment delays.

You should ask for a list of all the services and benefits that are included in the pricing. The dental billing company may have multiple service packages for you to choose from.

Call Dental Practice Enhancement Today

Our team at Dental Practice Enhancement has the experience and skill it takes to make your dental billing more efficient. We want to take some of the weight off your shoulders by helping your dental practice run more smoothly.