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How to Interview Remote Dental Billing Companies

Dental Practice Enhancement is a great choice if you’re shopping for the best remote dental billing companies. By now, you probably know the many benefits of outsourcing your dental billing, like reducing payroll expenses and taking stress off your front office team so that they can serve your patients better. You’ll also enjoy greater peace of mind knowing that nothing is interfering with your practice’s AR tasks.

Dental Practice Enhancement submits insurance claims promptly and completely while answering questions from the insurance company fast, so claims get paid quickly. This helps us reduce the number of denied claims. We can also reduce outstanding and aging balances because of our diligence. Our clients enjoy increased revenue, reduced overhead, and improved operational and financial performance.

In today’s blog, we’ll answer a few of the most common questions we hear from potential clients. You can ask these questions when you interview remote dental billing companies, then compare answers to find the service that best suits your needs and preferences. If you have questions not addressed here, just us a call today at (833) 373-3683.

What services does Dental Practice Enhancement offer?

Our virtual administrators (VAs) handle billing, insurance, accounts receivable, and hygiene recall. In short, we accomplish all the financial and phone work that must be consistently accomplished to keep your office running at top capacity. Clients regularly comment about our attention to detail, professionalism, and comprehensive understanding of front-end practices.

Who will handle my practice’s billing and collections calls?

With DPE, your practice will be assigned a dedicated virtual administrator, an expert in dental billing. This same VA will take care of all your tasks, so she’ll know where every bill, claim, and payment is in the process. (If your VA is on vacation or out sick, a cross-trained VA who knows your accounts will step in temporarily.)

How will my DPE remote dental billing expert interact with my team?

Your DPE VA will be an extension of your front office, available by phone, text, or video chat whenever you need her. She will work with your office manager (office coordinator) or whomever you appoint as our main contact at your office. 

Rest assured, our VAs are extremely knowledgeable, but also friendly, responsive, and a joy to have on your team. Clients tell us that we’re easy to communicate with and that we love a challenge–and we do! 

This testimonial says it all: 

“Tina is AMAZING and has taken so much off my plate! I run a very busy, high-end dental practice and I felt like I was constantly playing catch up! After hiring Tina…I was freed up to do more hands-on patient interaction and marketing…instead of being bogged down by paperwork. Thank you so much, Tina!”    –Samantha, Office Coordinator

What results can I expect from my investment in DPE’s remote billing service?

Most of our clients report improving front-office productivity while reducing overhead. Our reputation for collecting outstanding claims is superb, so revenue increases, as well. One of our clients reported, “Seriously, [I] don’t know where our practice would be without all their help…”

The Only Remote Dental Billing Company You’ll Ever Need: DPE

Truly personalized service. Consistent results. Give us a call today at (833) 373-3678 ext. 1 or email to learn more about how we can help your practice thrive!

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