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5 Unexpected Benefits of a Remote Dental Front Desk 

Maybe you’ve considered remote administration, but you’re still hesitating, wondering how much it can actually benefit your practice. You may also be worried that it will affect your relationship with your patients or lower your team morale. While these are all understandable concerns, the fact is that a remote dental front desk can have untold benefits for your dental practice growth. And it can have unexpected advantages for you and your team.

At Dental Practice Enhancement, we can provide a variety of services, ranging from billing and insurance to hygiene recall. Most importantly, we work for you, adjusting our services to meet the unique needs of your practice. Whether you need a full time remote dental front desk or selective administrative services, we are ready to provide the help you need.

Contact Dental Practice Enhancement today to get started. 

1. Reduced Overhead Costs

When you hire a permanent employee, not only do you have to consider salary and benefits. You also have to factor in vacation and sick days, plus the costs of training and equipment for your new hire

When you opt for a remote dental front desk, you can determine exactly how many hours we will put in for you. Only need someone for a short time? We can do that, too. Perhaps best of all, you get someone who is fully trained and has the means to start work right away.

2. Increased Profitability

Like many practices, you may have a high accounts receivable. Perhaps you are struggling to collect from patients because you don’t have a strong payment policy in place. Or maybe your team simply doesn’t have the time to chase down non-paying patients. Whatever the reason, our administrators can go through each patient’s account, submit statements, and call to collect on unpaid bills.

3. Greater Patient Satisfaction

The term “remote front desk” is a bit of a misnomer because you will still have someone physically at the front desk. Your virtual administrator can focus on behind-the-scenes tasks like insurance and billing. Meanwhile, your in-house employee can direct all of their attention to your patients, making them feel welcome and comfortable in the office.

4. Fewer Insurance Claims Rejections 

Insurance claim rejections often result from mistakes made on the part of the dental office. These errors can include failure to verify insurance coverage, incorrect coding, or simple typos on documentation. When you have someone whose job is exclusively to deal with insurance, mistakes are far less likely, and more claims will go through without a hitch. 

5. Lower Blood Pressure

Ok, we joke a bit here, but not entirely. Stress levels have risen dramatically in the last ten years, and 25% of Americans report that their jobs are the number one source of stress

If your team morale seems low, or if your team consistently reports feeling frazzled and overworked, a remote dental front desk may be the way to go. We can’t promise lower blood pressure numbers, but we are pretty certain that your team will feel happier and more satisfied at work.

Learn More about the Perks of a Remote Dental Front Desk 

To find out more about our services, contact Dental Practice Enhancement today. 

Send us a message online or give us a call at (833) DPE – FOR – U.