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5 Ways Our Virtual Assistants Can Improve Your Dental Practice

Running a dental practice is no small task. In fact, it’s a million little, medium-sized, and large tasks. As a dental practice owner, you know what we’re talking about! Is your to-do list taking over your life? Do you think more about administrative tasks than patient care? Are your office managers always behind on work?

If you answered “yes” to any of these questions, consider hiring a virtual assistant. At Dental Practice Enhancement, our virtual assistants have expert knowledge of the dental field and understand every aspect of dental insurance. Our team is passionate about making your life easier and your dental practice more profitable.

Here are six of the most common services we offer:

  1. Review denied and rejected claims
  2. Clean claims billing
  3. Post insurance payments and make needed adjustments
  4. Insurance fee schedule updates
  5. Insurance and benefits verification
  6. Recall/re-care follow-up
  7. Create daily, weekly, and monthly statements
  8. Call to collect on accounts with outstanding balances

Want to know more? Our virtual assistants can help you:

Save time

Whether it’s you or a team member, spending the day on the phone with customers or insurance companies is extremely time-consuming. Wouldn’t it be better to have that person helping the patients in the building?

When you hire a virtual assistant, administrative tasks like insurance claims, verifying insurance, and calling to collect on accounts are done outside of your office, in a more efficient manner. The phrase “out of sight, out of mind” is certainly applicable here!

Additionally, these tasks are completed much quicker because we work in a less distracting environment.

Be more productive

This benefit, like the others we will discuss, goes hand-in-hand with saving time. Your virtual assistant has the advantage of completing these tasks in a focused environment without the distractions of in-office patients, coworkers, and other responsibilities. Therefore, we can complete more tasks in less time.

Provide better service

When you and your team have fewer responsibilities, you can concentrate on the one thing that matters most—your patients. Your patients will feel more appreciated, comfortable, and cared for.

In addition, when your patients have questions about their insurance claims (and they will), you can direct them to your virtual assistant where they will receive consistent, correct, and immediate answers.

Save money

When dentists hire in-office assistants, they are signing up to pay for training, benefits, overtime, holiday pay, and vacation days. For most dentists, this means taking money from another important part of their dental practice or taking on more responsibility themselves.

A virtual assistant is a perfect alternative for dentists who find themselves in this situation. Virtual assistants only get paid for the hours he or she works. AND you can choose the number of hours you want to pay for! Most dental practice management companies are flexible with these hours so you can adjust them each month based on your monthly budget.

Have peace of mind

When you choose an experienced and trusted dental practice management company, you can trust that your data is safe. At Dental Practice Enhancement, all our virtual assistants have extensive knowledge and experience with HIPPA guidelines and regulations.

Contact Dental Practice Enhancement Today

Ready to improve your dental practice? Want to increase your bottom line? Our virtual assistants are ready to help! Contact us today at (833) DPE-FOR-U.

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